Hi All & Assalamualaikum All,
I have problem to setup my office Printer type RICOH Aficio MP 3001 PS. After several study from the internet , referring to RICOH website and a few Apple website to get the information on the installation of this type of printer. For your info, I'm using Macbook Pro with Mojave OS, and I would like to share the first error that I received when install with typical way.
1) Installation & Add Printer using MACBOOK Setup ( Error Step)
Step 1- From system preferences - Printers&Scanners- (+) Printer
Step 2- I'm selecting the IP type for added my printer
After click on the IP setup the appearance that will be appear as follow;
You'll need to enter the IP Address for your printer in the Address column. From there I will automatically detected the type of printer that installed at your IP address. It is appear on the RICOH MP C3001 PS as below screenshot. After that click "add", then the printer completed installed.
However, after the installation completed, the problem that, even the connection is established with the printer Ricoh Aficio MP C3001PS. The problem is that, you will not able to print out any document from your Macbook Pro with the printer. When you try to print any document, the print-out document is empty and the printer printing work doesn't stop, it continue printing empty blank A4 paper.
2) Setup using Macbook Printer Add preference with different STEP
Step 1- This will follow the same step as above for adding new printer. From system preferences - Printers&Scanners- (+) Printer. Select Protocol - Line Printer Daemon - LPD.
Step 2- Then click printer using IP Address, type your printer IP address in the blank part. It will auto select the printer software to use based on the type of your printer e.g RICOH Aficio MP 3001 SP.
Step 3- But you need to change the type of software for the printer using Generic PCL printer as selected software.
Then you will completed installed new RICOH printer on your Macbook 2018 with OS Mojave.
After the installation completed, you can proceed for print test using the installed printer. The print out document shall appear " Printer Test Page" with details of the installation e.g Printer Name, Description, Location, Make & Model, Media Dimensions, Media Limits, Driver Name and Driver Version.
It also stated that CUPS on OS X with stated UNIX printing system.
Till then, I hope this summary sharing will assist you to complete and troubleshoot your printer setup for RICOH together with Macbook OS Mojave. I have troubleshoot it for many many days to identify the real problem of the issue, try to download new software for the printer type that i plan to install but somehow it is not workable. Instead it is not require to install using the software name, but enough just using the Generic PCL Printer.
I believe the issue of not able to print out using the printer because of non-compatibility of the software with Macbook OS Mojave which contributed the data not transmitted to the printer and empty paper print out only come out from the printer.
HJ-IS